Question 1

How do I open an account on 88f?

Accepted Answer

Signing up on 88f is quick and easy. registration page Enter your name, mobile number, date of birth, and division. Then choose a username and create a strong password. Verify with the OTP sent to your mobile, and your account will be active instantly. The whole process takes just 2 minutes. Was this answer helpful? Yes No

Question 2

Can a person open more than one account?

Accepted Answer

No. 88f's policy allows only one account per person. If multiple accounts are detected, all of them will be closed and the balance may be forfeited. Family members living separately may hold individual accounts, provided they use different devices and payment methods. Was this answer helpful? Yes No

Question 3

What is the minimum age to register at 88f?

Accepted Answer

You must be at least 18 years old to register on 88f. We believe in responsible gaming and are committed to keeping minors away from any form of betting. If age verification fails, your account may be temporarily suspended. Was this answer helpful? Yes No

Question 4

What is KYC verification and why is it required?

Accepted Answer

KYC (Know Your Customer) is the identity verification process. Before making a withdrawal, you'll need to verify your identity by submitting a photo of your NID or passport. This is required to keep your account secure and to prevent money laundering. Verification is typically completed within 24 hours. Was this answer helpful? Yes No

Question 5

Can I update my personal information after registering?

Accepted Answer

To change your mobile number, you'll need to contact support and complete KYC verification. Your email address and home address can be updated directly from your profile settings. However, your name cannot be changed, as it must match your payment details. Was this answer helpful? Yes No

Question 6

What should I do if I want to permanently close my account?

Accepted Answer

To close your account, email our support team or reach out via live chat. You'll have the opportunity to withdraw your balance before the account is closed. Self-exclusion is also available as part of our responsible gaming commitment — for more details, Responsible Gaming visit the page. Was this answer helpful? Yes No

Question 7

How do I deposit money into my 88f account?

Accepted Answer

Log in and go to the "Deposit" menu. Select bKash, Nagad, or Rocket. Enter the amount and confirm the payment in your mobile banking app. Your balance typically updates within 30 seconds to 2 minutes. If you run into any issues, contact support with your transaction reference number. Was this answer helpful? Yes No

Question 8

What are the minimum and maximum deposit limits?

Accepted Answer

The minimum deposit is ৳100, with a maximum of ৳50,000 per transaction. The daily deposit limit is ৳2,00,000. VIP members may enjoy higher limits. As part of responsible gaming, you can also set your own deposit limits. Was this answer helpful? Yes No

Question 9

I made a deposit but the funds haven't shown up in my account — what should I do?

Accepted Answer

First, wait 5–10 minutes as system delays can occasionally occur. If it still hasn't arrived, grab the transaction reference number and a screenshot from your mobile banking app and submit them via Live Chat. The issue will be resolved within 24 hours. Was this answer helpful? Yes No

Question 10

Are there any service charges on deposits?

Accepted Answer

88f does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own charges as per their policies. These fees are beyond 88f's control. Was this answer helpful? Yes No

Question 11

What payment methods does 88f accept?

Accepted Answer

We currently accept bKash, Nagad, and Rocket — Bangladesh's most popular mobile banking services — making it easy to transact from any smartphone. More payment methods may be added in the future. Was this answer helpful? Yes No

Question 12

How long does a withdrawal take to arrive?

Accepted Answer

Standard members are processed within 1–4 hours; VIP members within 1 hour. During peak times, processing may take up to 24 hours. Requests made between midnight and 6 AM are processed the next business day. Was this answer helpful? Yes No

Question 13

What are the minimum and maximum withdrawal amounts?

Accepted Answer

The minimum withdrawal is ৳500, with a maximum of ৳1,00,000 per transaction. The daily withdrawal limit is ৳5,00,000. VIP Diamond members are eligible for higher limits. KYC verification is mandatory for your first withdrawal. Was this answer helpful? Yes No

Question 14

What are the possible reasons for a withdrawal being rejected?

Accepted Answer

Common reasons include: 1) KYC verification not completed 2) Bonus wagering requirements not met 3) Mismatched payment details 4) Suspicious activity detected. The reason for rejection will be sent via SMS. Please contact support to resolve the issue. Was this answer helpful? Yes No

Question 15

Are there any fees for withdrawals?

Accepted Answer

88f does not charge any withdrawal fees. However, your mobile banking provider may deduct a recipient charge. VIP members receive partial compensation for mobile banking charges as well. Was this answer helpful? Yes No

Question 16

Can I cancel a pending withdrawal?

Accepted Answer

Yes, you can cancel a withdrawal before processing begins. Go to your account's transaction history and click the "Cancel" button. Once cancelled, the funds will be instantly returned to your 88f balance. Was this answer helpful? Yes No

Question 17

How do I claim the 150% welcome bonus?

Accepted Answer

After registration, a 150% bonus is automatically credited to your account on your very first deposit — no promo code needed. For example, deposit ৳500 and get ৳750 in bonus, giving you a total balance of ৳1,250. Maximum bonus is ৳15,000. Was this answer helpful? Yes No

Question 18

What does a bonus wagering requirement mean?

Accepted Answer

Wagering means you must bet the bonus amount a specified number of times before you can withdraw. For example, a 20x wagering requirement on a ৳750 bonus means you need to place a total of ৳15,000 in bets. Bets placed with your main balance also count toward meeting the wagering requirement, not just your bonus balance. Full terms & conditions Terms & Conditionsavailable there. Was this answer helpful? Yes No

Question 19

How do I get the weekly 5% cashback?

Accepted Answer

Every Monday, 5% of your previous week's net losses is automatically credited to your account. To qualify for cashback, you must place at least ৳1,000 in bets during the week. There are no wagering requirements on cashback — you can withdraw it directly. Was this answer helpful? Yes No

Question 20

How does the referral bonus work?

Accepted Answer

You'll find your referral code in your dashboard. When a friend registers using your code and makes their first deposit, you'll both receive a ৳200 bonus. Each member can refer up to 50 people. Referral bonuses are credited within 7 days. Was this answer helpful? Yes No

Question 21

How long does a bonus remain valid?

Accepted Answer

The welcome bonus is valid for 30 days, within which the wagering requirement must be met. The weekly cashback is valid for 7 days. Referral bonuses must be used within 15 days of being credited. Any unused bonus expires automatically at the end of its validity period. Was this answer helpful? Yes No

Question 22

Which sports and games can I bet on at 88f?

Accepted Answer

You can bet on over 30 sports including cricket, football, tennis, badminton, kabaddi, and basketball. Live Casino, slots, poker, and virtual sports are also available. To browse all popular games, Popular Games Go to page. Was this answer helpful? Yes No

Question 23

Can I place a bet after a match has already started?

Accepted Answer

Yes! With 88f's Live Betting (in-play) feature, you can place bets in real time while a match is in progress. Odds update every moment — bet on every ball in cricket, every chance in football. The excitement is like nothing else! Was this answer helpful? Yes No

Question 24

What is the minimum bet amount?

Accepted Answer

The minimum bet in Sports Betting is ৳10. For casino games, it's ৳5. Maximum bet limits vary depending on the game, market, and your VIP level. Check the specific game details for more information. Was this answer helpful? Yes No

Question 25

If a match is cancelled, will I get my stake back?

Accepted Answer

Yes. All bets on officially cancelled or abandoned matches are voided, and your stake is refunded in full. The amount typically returns to your balance within 24–48 hours. Was this answer helpful? Yes No

Question 26

What is the Cash Out option and how does it work?

Accepted Answer

Cash Out lets you settle your bet before a match ends. For example, if your team is winning but you don't want to risk it, cashing out locks in a guaranteed return. The amount offered is based on real-time odds. Was this answer helpful? Yes No

Question 27

Are parlay or combo bets available?

Accepted Answer

Yes, 88f supports parlay betting, allowing you to combine multiple matches or markets into a single bet. If all selections win, the odds are multiplied for a bigger payout. You can include up to 12 selections in one parlay. On the Bets page and use the Parlay Builder. Was this answer helpful? Yes No

Question 28

Is 88f truly safe? Is my personal information secure?

Accepted Answer

Yes. 88f uses 256-bit SSL encryption — the same level of security as banks. All your personal and financial data is stored fully encrypted. Our servers are under 24/7 security monitoring. For more details, Privacy Policy read more. Was this answer helpful? Yes No

Question 29

I think my account has been hacked — what should I do?

Accepted Answer

Take these steps immediately: 1) Log out of all devices 2) Change your password 3) Enable OTP verification on your mobile 4) Contact support to request an urgent account freeze. We'll review your full login history and take appropriate action. Was this answer helpful? Yes No

Question 30

Does 88f share my information with third parties?

Accepted Answer

No. 88f never sells or shares your personal information with third parties. Data may only be disclosed to regulatory authorities when legally required. Our full privacy policy here read more. Was this answer helpful? Yes No

Question 31

How do I reset my password?

Accepted Answer

On the login page Click the "Forgot Password?" link. Enter your registered mobile number — you'll receive a 6-digit OTP. Use the OTP to set a new password. The entire process is done in under 2 minutes. Was this answer helpful? Yes No

Question 32

How do I download the 88f app?

Accepted Answer

Our Download Page Download the APK file directly from there. Separate versions are available for Android and iOS. On Android, you may need to enable installation from unknown sources. Full step-by-step instructions are on the Download page. Was this answer helpful? Yes No

Question 33

How do I update the app?

Accepted Answer

You'll receive an in-app notification whenever a new update is available. Or Download Page Download the latest version and install it over the existing one. Your account details will remain intact. Was this answer helpful? Yes No

Question 34

Can I log in to the app using my fingerprint?

Accepted Answer

Yes! Biometric login is fully supported on the 88f app. To enable fingerprint or Face ID, go to Settings in the app and turn on "Biometric Login." You'll need to confirm with your password the first time you activate it. Was this answer helpful? Yes No

Question 35

The app is crashing or won't open — how do I fix it?

Accepted Answer

Try the following steps: 1) Clear the app cache 2) Restart your phone 3) Uninstall the app and download the latest version 4) Check your internet connection. If the issue persists, contact support with your phone model and Android/iOS version. Was this answer helpful? Yes No

88f FAQ — All your questions answered in one place

88f FAQ — All Your Questions Answered

📊 FAQ at a Glance

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💡 Quick Links

What the FAQ tells you — why 88f is the best choice

Instant Deposits

Best Bonus Package

Bank-level Security

24/7 Support in Bengali

Massive Game Library

Fast Mobile App

🎰 No more questions — time to play!